Private-property tows · Elmhurst, IL

Car towed from private property in Elmhurst

Your car got towed from a lot or apartment complex in Elmhurst. Here is what Illinois law actually requires before that is allowed.

The short version

What Illinois law says

In Cook, DuPage, Kane, Will and Winnebago counties, a tow from private property is not the same thing as a police tow or a village impound. It is a relocation under the Illinois Commercial Relocation of Trespassing Vehicles Law, 625 ILCS 5/18a, and it may only be performed by a commercial vehicle relocator licensed by the Illinois Commerce Commission. That licence comes with rules the relocator has to follow, and several of them are worth real money to you if they were broken. The law does not apply to vehicles on public streets, to disabled vehicles, to repossessions, or to police-directed towing.

Step by step

How it works in Elmhurst

  1. 1
    Confirm it was a relocation, not a city or village tow

    If the vehicle was on a public street, this is not it. Private-property relocations only cover vehicles taken from private property by a licensed relocator at the property owner's direction.

  2. 2
    Look at the sign

    Under 18a-302 the sign must be posted conspicuously in the affected area, be at least 24 inches high by 36 inches wide, sit at least 4 feet from the ground but less than 8, be illuminated or painted with reflective paint or both, and carry the relocator's name, address and telephone number plus the amount of the towing charges. No compliant sign, and the removal was unlawful.

  3. 3
    Check the distance

    A relocator may not take the vehicle more than 15 air miles from its location when towed from an unincorporated area of a county, or more than 10 air miles from anywhere else.

  4. 4
    Ask whether police were notified

    The relocator has to notify law enforcement in the jurisdiction where the vehicle was removed within one hour of the removal. That call is also how you find your car.

  5. 5
    Use the one-hour phone rule

    If after a reasonable effort you cannot make telephone contact with the relocator for a period of one hour from your first attempt, during a time the relocator is required to answer, all fees for towing, storage or otherwise are to be waived. Keep a log of your attempts with times.

  6. 6
    Complain to the Commission

    You are entitled to a complete Relocation Towing Invoice as a receipt, and the complaint form is on the back of it. Send the completed form to the Illinois Commerce Commission, 9511 W. Harrison Street, Des Plaines, Illinois 60016, or call (847) 294-4326.

Elmhurst context

What this looks like around Elmhurst

Shared lots in Cicero, Berwyn and Melrose Park generate constant tenant-parking disputes, and the Route 59 and Ogden Avenue retail corridors do the same at the western end. If you could not reach the relocator by phone for a full hour after your first attempt, the statute says all towing and storage fees are waived.

Elmhurst runs its own impound, in DuPage County. DuPage is one of the five counties where the Illinois Commerce Commission regulates private-property relocation, so the sign, distance and rate rules apply here exactly as they do in Cook. A suburban impound is not the City of Chicago pound and does not use Chicago's published rates. Illinois law (625 ILCS 5/11-208.7) requires a municipal administrative fee to be reasonable and related to the municipality's actual administrative and processing costs, and it sets no dollar cap, which is why these figures vary so widely from village to village. What it does guarantee is procedure: notice within 10 days, an initial hearing convened no later than 45 days after that notice is mailed, and a refund of administrative fees if the hearing officer finds the vehicle was stolen or hijacked at the time it was impounded. Call the department that ordered the tow and ask for its administrative fee and daily storage rate.

Elmhurst holds 45,786 residents with a median household income of $123,869 and a median family income of $148,663, which makes it one of the wealthier places we cover. It is in DuPage County. Interstates 290 and 294 both border the city, and North Avenue, York Street and Roosevelt Road carry the surface traffic. Elmhurst Memorial Hospital, founded in 1926, was the first hospital in DuPage County. The rail picture here is unusually busy for a town this size: Metra Union Pacific West runs commuter service, Union Pacific runs freight on the same line, and Canadian National operates the former Illinois Central Freeport Subdivision to the south. O'Hare is roughly eighteen minutes away and Midway about thirty-three. Two consequences for towing. High household incomes mean newer and more expensive vehicles, which means flatbed-only requests and owners who expect the handling standards a dealer would use. And multiple active freight lines through a residential town mean grade crossings, blocked crossings and the occasional vehicle that needs to come off a crossing quickly. DuPage County is inside Illinois Commerce Commission jurisdiction, so the private-property relocation rules apply here just as they do in Cook. Operators cover both expressway frontages, the York Street corridor and the hospital campus.

Elmhurst impound FAQs

Common Elmhurst questions

Is it legal to tow my car from a parking lot in Elmhurst?

Yes, when it is done by a relocator licensed by the Illinois Commerce Commission and the property meets the sign requirements in 625 ILCS 5/18a-302. Removing a vehicle from a property that lacks those signs is unlawful under 18a-300(10).

Does a lot have to post a sign before towing in Elmhurst?

Yes, and the statute is specific. At least 24 inches high by 36 inches wide, at least 4 feet off the ground but less than 8, illuminated or painted with reflective paint or both, posted conspicuously in the affected area, and carrying the relocator's name, address and telephone number along with the towing charge. Residential property clearly reserved for residents and their vehicles is the one exception.

What if I show up before the tow truck leaves in Elmhurst?

Under 18a-300(9) a relocator may not remove your vehicle if you are present before the removal is complete and you are willing and able to move it immediately. For a vehicle that needs a commercial driver's licence there is a narrow exception allowing a service fee of not more than half the posted rate per tow vehicle on the scene, up to two tow vehicles.

Does Quick Tow Chicago do private-property tows in Elmhurst?

We are not an Illinois Commerce Commission licensed relocator and we do not pretend to be. What we do is connect property managers with relocators who hold that licence and follow the law, and help drivers work out what actually happened to their vehicle. Call (773) 830-6930.

Nearby

Private-property tows in the rest of the West Suburbs area

Serving Elmhurst

Need your car towed once it's released in Elmhurst?

We can't waive the yard's fees. We can line up an operator the moment it clears.