How to get your car out of impound in Bolingbrook
If your car got towed in Bolingbrook, here is how to find it and get it back today.
What Illinois law says
Chicago is unusual in one important way: a car that is gone has not necessarily been impounded. The city also relocates vehicles to clear streets for agency work, and it says plainly that this can happen in an emergency with no opportunity to post signs. Its own advice is to call 311 before reporting the vehicle stolen. If it was impounded by the city, it is at one of four auto pounds, all open 24 hours a day, 365 days a year: Central at 500 E Wacker Dr on the lower level, the O'Hare pound on Bessie Coleman Drive, Pound 2 at 103rd and Doty Avenue, and Pound 6 at 701 N Sacramento Avenue. If a suburb towed it, none of that applies, because every village runs its own impound with its own fee. Work out which of the three situations you are in first, because they have almost nothing in common.
How it works in Bolingbrook
- 1 Call 311 before you drive anywhere
The city relocates vehicles as well as impounding them, sometimes with no signs posted, and 311 will tell you which pound has it or whether it was moved instead. This is the city's own instruction and it saves a wasted trip.
- 2 Ask whether police are holding it
Vehicles held for narcotics, DUI, firearms, fleeing and eluding, a suspended or revoked licence and a long list of similar reasons cannot be released at the pound at all. Those go through the Vehicle Impoundment Office at 400 W Superior.
- 3 Bring the right documents
Valid photo identification for everyone claiming the vehicle, proof of ownership as a valid title, a current registration card or a bill of sale not more than 30 days old, a lease agreement if you are the lessee, and an original notarized letter from the owner if you are acting for them.
- 4 Check plates, sticker and fines
No vehicle is released without current state plates and a Chicago Vehicle Sticker where required, and all charges and fines have to be paid in full. If you are driving it out, you need a current valid driver's licence.
- 5 Know how they take payment
Cash, Visa, Mastercard, Discover, American Express or Diners Club. No checks and no money orders. The tow is $250 under 8,000 pounds or $350 at or above, with storage at $50 or $100 a day.
- 6 Watch the clock
Vehicles are normally stored no less than 21 days from the date the city mails notice to the registered owner, and under 9-92-100(a) you have a right to one extension of 15 days. Request it from the Auto Pound Office at 312.746.4954.
What this looks like around Bolingbrook
Joliet, Bolingbrook, Romeoville and Lockport each run their own impound. For a commercial vehicle the weight tier is usually what moves the number, and for anything recovered from a refinery or an intermodal yard expect the site's own access rules on top of the municipal process.
Bolingbrook runs its own impound. Park-and-ride lots are the usual source of a private-lot dispute here, and a relocator working one still has to meet the state's sign, distance and notification rules. A suburban impound is not the City of Chicago pound and does not use Chicago's published rates. Illinois law (625 ILCS 5/11-208.7) requires a municipal administrative fee to be reasonable and related to the municipality's actual administrative and processing costs, and it sets no dollar cap, which is why these figures vary so widely from village to village. What it does guarantee is procedure: notice within 10 days, an initial hearing convened no later than 45 days after that notice is mailed, and a refund of administrative fees if the hearing officer finds the vehicle was stolen or hijacked at the time it was impounded. Call the department that ordered the tow and ask for its administrative fee and daily storage rate.
Bolingbrook holds 73,922 residents with a median household income of $92,184 and a median family income of $102,174, mostly in Will County with a DuPage portion. Interstate 55, the Stevenson, runs through the southern part of the village, heading northeast toward Chicago and southwest toward Plainfield and Joliet, and Interstate 355, the Veterans Memorial Tollway, runs along the far east side. Illinois Route 53, locally Bolingbrook Drive, runs north-south through the middle, and Westbury, off Route 53, was the village's first subdivision. Clow International Airport sits off Boughton Road with a runway of roughly 3,362 feet, and the Promenade Bolingbrook anchors the retail. The detail that changes how a breakdown gets handled here is that Pace routes 755, 850 and 851 run express to downtown Chicago on the shoulder of I-55, using park-and-ride facilities in the village. A disabled vehicle on that shoulder is not just exposed to traffic, it is occupying an active bus route at rush hour, and getting it clear quickly matters to more than the driver. The park-and-ride lots themselves are the other steady source of work, collecting vehicles that sit all day and sometimes all week. Operators cover I-55, I-355, Route 53 and the park-and-ride lots.
Common Bolingbrook questions
How do I find out where my car was towed in Bolingbrook?
Call 311. Inside the city that tells you which of the four pounds has the vehicle, or whether it was relocated rather than impounded, which is a real and common outcome the city warns about itself. If a suburb towed it, call that village's police department directly.
What will I owe to get my car out of impound in Bolingbrook?
If the City of Chicago towed it, the published fees are $250 to tow a vehicle under 8,000 pounds and $350 at 8,000 pounds or more, with storage at $50 or $100 per day on the same split, under Municipal Code 9-92-080. If a suburb towed it, that village sets its own administrative fee and it will not match the city's.
Can I pay with a check in Bolingbrook?
Not at a City of Chicago pound. The city takes cash, Visa, Mastercard, Discover, American Express or Diners Club, and it states plainly that checks and money orders are not accepted. Suburban impounds set their own payment rules, so ask before you drive over.
Can Quick Tow Chicago release my car from impound in Bolingbrook?
No, and we will not pretend otherwise. We connect drivers with private tow and roadside operators. We are not the pound, the village or the police department holding your car, so we cannot waive fees or speed up a release. What we can do is help you work out who has it and line up an operator once it is released. Call (773) 830-6930.
Related help for Bolingbrook
Impound release process in the rest of the Will County Corridor area
Need your car towed once it's released in Bolingbrook?
We can't waive the yard's fees. We can line up an operator the moment it clears.