Impound release process · The Loop & Near North, IL

How to get your car out of impound in The Loop & Near North

If your car got towed in The Loop & Near North, here is how to find it and get it back today.

The short version

What Illinois law says

Chicago is unusual in one important way: a car that is gone has not necessarily been impounded. The city also relocates vehicles to clear streets for agency work, and it says plainly that this can happen in an emergency with no opportunity to post signs. Its own advice is to call 311 before reporting the vehicle stolen. If it was impounded by the city, it is at one of four auto pounds, all open 24 hours a day, 365 days a year: Central at 500 E Wacker Dr on the lower level, the O'Hare pound on Bessie Coleman Drive, Pound 2 at 103rd and Doty Avenue, and Pound 6 at 701 N Sacramento Avenue. If a suburb towed it, none of that applies, because every village runs its own impound with its own fee. Work out which of the three situations you are in first, because they have almost nothing in common.

Step by step

How it works in The Loop & Near North

  1. 1
    Call 311 before you drive anywhere

    The city relocates vehicles as well as impounding them, sometimes with no signs posted, and 311 will tell you which pound has it or whether it was moved instead. This is the city's own instruction and it saves a wasted trip.

  2. 2
    Ask whether police are holding it

    Vehicles held for narcotics, DUI, firearms, fleeing and eluding, a suspended or revoked licence and a long list of similar reasons cannot be released at the pound at all. Those go through the Vehicle Impoundment Office at 400 W Superior.

  3. 3
    Bring the right documents

    Valid photo identification for everyone claiming the vehicle, proof of ownership as a valid title, a current registration card or a bill of sale not more than 30 days old, a lease agreement if you are the lessee, and an original notarized letter from the owner if you are acting for them.

  4. 4
    Check plates, sticker and fines

    No vehicle is released without current state plates and a Chicago Vehicle Sticker where required, and all charges and fines have to be paid in full. If you are driving it out, you need a current valid driver's licence.

  5. 5
    Know how they take payment

    Cash, Visa, Mastercard, Discover, American Express or Diners Club. No checks and no money orders. The tow is $250 under 8,000 pounds or $350 at or above, with storage at $50 or $100 a day.

  6. 6
    Watch the clock

    Vehicles are normally stored no less than 21 days from the date the city mails notice to the registered owner, and under 9-92-100(a) you have a right to one extension of 15 days. Request it from the Auto Pound Office at 312.746.4954.

The Loop & Near North context

What this looks like around The Loop & Near North

Inside the city, start with 311. Once you know which pound has it, the fees are published under Municipal Code 9-92-080: $250 to tow a vehicle under 8,000 pounds, $350 at 8,000 pounds or more, and $50 or $100 per day storage on the same split. Payment is cash, Visa, Mastercard, Discover, American Express or Diners Club only, and the city does not accept checks or money orders.

The Central Auto Pound is physically here, at 500 E Wacker Dr on the lower level, open 24 hours a day, 365 days a year. Before you go anywhere, call 311, because a missing downtown car is as likely to have been relocated to clear a street as impounded, and the city says plainly this can happen in an emergency with no signs posted. A City of Chicago tow has published fees: $250 to tow a vehicle under 8,000 pounds and $350 at 8,000 pounds or more, with storage at $50 or $100 per day on the same weight split, under Municipal Code 9-92-080. Payment is cash, Visa, Mastercard, Discover, American Express or Diners Club only, with no checks and no money orders. To release a vehicle you need photo identification, proof of ownership as a title, a current registration card or a bill of sale under 30 days old, current state plates and a Chicago Vehicle Sticker where required, and all charges and fines paid in full. Vehicles are normally stored no less than 21 days from the date the city mails notice, with a right to one 15-day extension under 9-92-100(a); request it from the Auto Pound Office at 312.746.4954.

The Loop, the Near North Side and the Near West Side make up the densest towing and relocation zone in the metro. The Near North Side is now the largest community area in Chicago at roughly 107,000 residents, with the Loop at about 42,500 and the Near West Side at 68,000. Wacker Drive runs the river's edge through the whole district, Michigan Avenue and Lake Shore Drive carry the lakefront traffic, and the Kennedy and the Dan Ryan meet at the Jane Byrne Interchange on the west edge. What makes downtown different is not volume, it is uncertainty. The city relocates vehicles to clear streets for agency work, and it says plainly that this can happen in an emergency with no opportunity to post signs. That means a downtown driver who walks back to an empty space genuinely does not know whether the car is at a pound or two blocks away, and the city's own advice is to call 311 before reporting it stolen. The Central Auto Pound is at 500 E Wacker Dr on the lower level and runs 24 hours a day, 365 days a year, so for a lot of Loop calls the vehicle has not gone far. Street festivals, film shoots and utility work all add their own posted and unposted restrictions on top of ordinary enforcement. Operators cover Grant Park, the New Eastside, River North and the river corridor, running wheel-lift for the ordinary call and flatbed for anything coming off Lake Shore Drive.

The Loop & Near North impound FAQs

Common The Loop & Near North questions

How do I find out where my car was towed in The Loop & Near North?

Call 311. Inside the city that tells you which of the four pounds has the vehicle, or whether it was relocated rather than impounded, which is a real and common outcome the city warns about itself. If a suburb towed it, call that village's police department directly.

What will I owe to get my car out of impound in The Loop & Near North?

If the City of Chicago towed it, the published fees are $250 to tow a vehicle under 8,000 pounds and $350 at 8,000 pounds or more, with storage at $50 or $100 per day on the same split, under Municipal Code 9-92-080. If a suburb towed it, that village sets its own administrative fee and it will not match the city's.

Can I pay with a check in The Loop & Near North?

Not at a City of Chicago pound. The city takes cash, Visa, Mastercard, Discover, American Express or Diners Club, and it states plainly that checks and money orders are not accepted. Suburban impounds set their own payment rules, so ask before you drive over.

Can Quick Tow Chicago release my car from impound in The Loop & Near North?

No, and we will not pretend otherwise. We connect drivers with private tow and roadside operators. We are not the pound, the village or the police department holding your car, so we cannot waive fees or speed up a release. What we can do is help you work out who has it and line up an operator once it is released. Call (773) 830-6930.

Nearby

Impound release process in the rest of the Chicago City Sides area

Serving The Loop & Near North

Need your car towed once it's released in The Loop & Near North?

We can't waive the yard's fees. We can line up an operator the moment it clears.