Car towed from private property in North Side Lakefront
Your car got towed from a lot or apartment complex in North Side Lakefront. Here is what Illinois law actually requires before that is allowed.
What Illinois law says
In Cook, DuPage, Kane, Will and Winnebago counties, a tow from private property is not the same thing as a police tow or a village impound. It is a relocation under the Illinois Commercial Relocation of Trespassing Vehicles Law, 625 ILCS 5/18a, and it may only be performed by a commercial vehicle relocator licensed by the Illinois Commerce Commission. That licence comes with rules the relocator has to follow, and several of them are worth real money to you if they were broken. The law does not apply to vehicles on public streets, to disabled vehicles, to repossessions, or to police-directed towing.
How it works in North Side Lakefront
- 1 Confirm it was a relocation, not a city or village tow
If the vehicle was on a public street, this is not it. Private-property relocations only cover vehicles taken from private property by a licensed relocator at the property owner's direction.
- 2 Look at the sign
Under 18a-302 the sign must be posted conspicuously in the affected area, be at least 24 inches high by 36 inches wide, sit at least 4 feet from the ground but less than 8, be illuminated or painted with reflective paint or both, and carry the relocator's name, address and telephone number plus the amount of the towing charges. No compliant sign, and the removal was unlawful.
- 3 Check the distance
A relocator may not take the vehicle more than 15 air miles from its location when towed from an unincorporated area of a county, or more than 10 air miles from anywhere else.
- 4 Ask whether police were notified
The relocator has to notify law enforcement in the jurisdiction where the vehicle was removed within one hour of the removal. That call is also how you find your car.
- 5 Use the one-hour phone rule
If after a reasonable effort you cannot make telephone contact with the relocator for a period of one hour from your first attempt, during a time the relocator is required to answer, all fees for towing, storage or otherwise are to be waived. Keep a log of your attempts with times.
- 6 Complain to the Commission
You are entitled to a complete Relocation Towing Invoice as a receipt, and the complaint form is on the back of it. Send the completed form to the Illinois Commerce Commission, 9511 W. Harrison Street, Des Plaines, Illinois 60016, or call (847) 294-4326.
What this looks like around North Side Lakefront
Inside the city both regimes exist side by side, which is exactly why people get confused. A car taken off a public street by the city is an impound or a relocation under the municipal code. A car taken out of an apartment or retail lot is a relocation under state law by an Illinois Commerce Commission licensee, and the sign, distance, notification and rate rules all apply to it.
A North Side tow inside the city goes to a City of Chicago pound. Call 311 first to find out which one has it and whether police are holding it for investigation, because a vehicle on an investigative hold cannot be released at the pound at all. A City of Chicago tow has published fees: $250 to tow a vehicle under 8,000 pounds and $350 at 8,000 pounds or more, with storage at $50 or $100 per day on the same weight split, under Municipal Code 9-92-080. Payment is cash, Visa, Mastercard, Discover, American Express or Diners Club only, with no checks and no money orders. To release a vehicle you need photo identification, proof of ownership as a title, a current registration card or a bill of sale under 30 days old, current state plates and a Chicago Vehicle Sticker where required, and all charges and fines paid in full. Vehicles are normally stored no less than 21 days from the date the city mails notice, with a right to one 15-day extension under 9-92-100(a); request it from the Auto Pound Office at 312.746.4954.
The North Side lakefront covers Lake View at roughly 102,800 residents, Lincoln Park at 68,000, Uptown at 56,300, West Town at 88,200 and Logan Square at 71,200. Lake Shore Drive, Sheridan Road, Broadway and Ashland carry the north-south traffic, and Fullerton, Belmont, Irving Park and Lawrence carry the east-west. DePaul University sits in Lincoln Park, Advocate Illinois Masonic and Saint Joseph Hospital sit in Lake View, and the CTA Red, Brown and Purple lines run the length of the district with stops at Fullerton, Armitage, Diversey, Wilson, Lawrence, Argyle and Sheridan. The call mix here is shaped by parking, not by highways. Permit zones, alley garages, snow-route restrictions and blocks where every legal space is taken by six in the evening produce lockouts, dead batteries and residential tows far more than they produce crash recovery. Lake Shore Drive is the exception: when a winter storm closes the Drive, winch-outs and jump-starts spike within the hour. Logan Square is a third Hispanic and West Town a fifth, so Spanish-language calls here are routine. Operators cover the lakefront from Fullerton up to Foster and west to the Kennedy, running wheel-lift for most calls and flatbed for anything with sensitive electronics.
Common North Side Lakefront questions
Is it legal to tow my car from a parking lot in North Side Lakefront?
Yes, when it is done by a relocator licensed by the Illinois Commerce Commission and the property meets the sign requirements in 625 ILCS 5/18a-302. Removing a vehicle from a property that lacks those signs is unlawful under 18a-300(10).
Does a lot have to post a sign before towing in North Side Lakefront?
Yes, and the statute is specific. At least 24 inches high by 36 inches wide, at least 4 feet off the ground but less than 8, illuminated or painted with reflective paint or both, posted conspicuously in the affected area, and carrying the relocator's name, address and telephone number along with the towing charge. Residential property clearly reserved for residents and their vehicles is the one exception.
What if I show up before the tow truck leaves in North Side Lakefront?
Under 18a-300(9) a relocator may not remove your vehicle if you are present before the removal is complete and you are willing and able to move it immediately. For a vehicle that needs a commercial driver's licence there is a narrow exception allowing a service fee of not more than half the posted rate per tow vehicle on the scene, up to two tow vehicles.
Does Quick Tow Chicago do private-property tows in North Side Lakefront?
We are not an Illinois Commerce Commission licensed relocator and we do not pretend to be. What we do is connect property managers with relocators who hold that licence and follow the law, and help drivers work out what actually happened to their vehicle. Call (773) 830-6930.
Related help for North Side Lakefront
Private-property tows in the rest of the Chicago City Sides area
Need your car towed once it's released in North Side Lakefront?
We can't waive the yard's fees. We can line up an operator the moment it clears.