Private-property tows · West Side, IL

Car towed from private property in West Side

Your car got towed from a lot or apartment complex in West Side. Here is what Illinois law actually requires before that is allowed.

The short version

What Illinois law says

In Cook, DuPage, Kane, Will and Winnebago counties, a tow from private property is not the same thing as a police tow or a village impound. It is a relocation under the Illinois Commercial Relocation of Trespassing Vehicles Law, 625 ILCS 5/18a, and it may only be performed by a commercial vehicle relocator licensed by the Illinois Commerce Commission. That licence comes with rules the relocator has to follow, and several of them are worth real money to you if they were broken. The law does not apply to vehicles on public streets, to disabled vehicles, to repossessions, or to police-directed towing.

Step by step

How it works in West Side

  1. 1
    Confirm it was a relocation, not a city or village tow

    If the vehicle was on a public street, this is not it. Private-property relocations only cover vehicles taken from private property by a licensed relocator at the property owner's direction.

  2. 2
    Look at the sign

    Under 18a-302 the sign must be posted conspicuously in the affected area, be at least 24 inches high by 36 inches wide, sit at least 4 feet from the ground but less than 8, be illuminated or painted with reflective paint or both, and carry the relocator's name, address and telephone number plus the amount of the towing charges. No compliant sign, and the removal was unlawful.

  3. 3
    Check the distance

    A relocator may not take the vehicle more than 15 air miles from its location when towed from an unincorporated area of a county, or more than 10 air miles from anywhere else.

  4. 4
    Ask whether police were notified

    The relocator has to notify law enforcement in the jurisdiction where the vehicle was removed within one hour of the removal. That call is also how you find your car.

  5. 5
    Use the one-hour phone rule

    If after a reasonable effort you cannot make telephone contact with the relocator for a period of one hour from your first attempt, during a time the relocator is required to answer, all fees for towing, storage or otherwise are to be waived. Keep a log of your attempts with times.

  6. 6
    Complain to the Commission

    You are entitled to a complete Relocation Towing Invoice as a receipt, and the complaint form is on the back of it. Send the completed form to the Illinois Commerce Commission, 9511 W. Harrison Street, Des Plaines, Illinois 60016, or call (847) 294-4326.

West Side context

What this looks like around West Side

Inside the city both regimes exist side by side, which is exactly why people get confused. A car taken off a public street by the city is an impound or a relocation under the municipal code. A car taken out of an apartment or retail lot is a relocation under state law by an Illinois Commerce Commission licensee, and the sign, distance, notification and rate rules all apply to it.

An abandoned vehicle on a West Side street is reported through 311, and the city impounds those at Pound 2 at 103rd and Doty Avenue or Pound 6 at 701 N Sacramento. Pound 6 is the closer of the two to this side. A City of Chicago tow has published fees: $250 to tow a vehicle under 8,000 pounds and $350 at 8,000 pounds or more, with storage at $50 or $100 per day on the same weight split, under Municipal Code 9-92-080. Payment is cash, Visa, Mastercard, Discover, American Express or Diners Club only, with no checks and no money orders. To release a vehicle you need photo identification, proof of ownership as a title, a current registration card or a bill of sale under 30 days old, current state plates and a Chicago Vehicle Sticker where required, and all charges and fines paid in full. Vehicles are normally stored no less than 21 days from the date the city mails notice, with a right to one 15-day extension under 9-92-100(a); request it from the Auto Pound Office at 312.746.4954.

The West Side here means Austin at roughly 97,500 residents, Humboldt Park at 56,200, and the western edge of the Near West Side. Austin is 69 percent Black and 21.8 percent Hispanic; Humboldt Park is 53.8 percent Hispanic and 30.2 percent Black. The Eisenhower Expressway is the spine, and it has been since 1949, when its construction cut through the southern portion of Austin and left the Galewood pocket isolated behind an industrial corridor and the rail tracks. North Avenue, Chicago Avenue, Madison Street and Cicero Avenue carry the arterial traffic, and Austin Boulevard is the Oak Park line. Austin holds six National Register listings, including the Austin Historic District, Austin Town Hall Park and Columbus Park, and Loretto Hospital serves the neighborhood. Humboldt Park's Spanish is heavily Puerto Rican in origin while Austin's Hispanic share leans Mexican, so we keep our Spanish in plain, neutral terms that read right to both. Two things drive call volume: I-290 breakdown and crash work, and a high rate of abandoned and long-parked vehicles that generates city tow activity. Operators cover the Eisenhower corridor, North and Chicago Avenues and the Austin Boulevard line, running flatbed for expressway work and wheel-lift for the residential call.

West Side impound FAQs

Common West Side questions

Is it legal to tow my car from a parking lot in West Side?

Yes, when it is done by a relocator licensed by the Illinois Commerce Commission and the property meets the sign requirements in 625 ILCS 5/18a-302. Removing a vehicle from a property that lacks those signs is unlawful under 18a-300(10).

Does a lot have to post a sign before towing in West Side?

Yes, and the statute is specific. At least 24 inches high by 36 inches wide, at least 4 feet off the ground but less than 8, illuminated or painted with reflective paint or both, posted conspicuously in the affected area, and carrying the relocator's name, address and telephone number along with the towing charge. Residential property clearly reserved for residents and their vehicles is the one exception.

What if I show up before the tow truck leaves in West Side?

Under 18a-300(9) a relocator may not remove your vehicle if you are present before the removal is complete and you are willing and able to move it immediately. For a vehicle that needs a commercial driver's licence there is a narrow exception allowing a service fee of not more than half the posted rate per tow vehicle on the scene, up to two tow vehicles.

Does Quick Tow Chicago do private-property tows in West Side?

We are not an Illinois Commerce Commission licensed relocator and we do not pretend to be. What we do is connect property managers with relocators who hold that licence and follow the law, and help drivers work out what actually happened to their vehicle. Call (773) 830-6930.

Nearby

Private-property tows in the rest of the Chicago City Sides area

Serving West Side

Need your car towed once it's released in West Side?

We can't waive the yard's fees. We can line up an operator the moment it clears.